Refund Policy
A legal disclaimer
Return Policy
We want you to be confident in every purchase from Iron Root Enterprises. While we work hard to ensure accuracy and quality, we understand that returns may sometimes be requested.
Return Requests
All returns are subject to review and approval by our team. Approval is not guaranteed and will depend on product condition, reason for return, and supplier requirements.
To request a review, please contact us within 7 business days of delivery and include:
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Your order number
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The product(s) in question
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Photos (if applicable) and a brief description of the issue
Condition of Returned Items
Returned products must be unused, in resalable condition, and in original packaging. Items that are used, damaged, or missing parts may not qualify for a refund or replacement.
Refunds
If a return is approved, the refund will be issued to the original payment method, minus any applicable shipping or restocking fees. Decisions on return approvals are final once reviewed by our team.
Non-Returnable Items
Certain products — such as special orders, bulk or custom items, perishable goods, and hygiene-sensitive products — cannot be returned.
Disclaimer
Iron Root Enterprises is not responsible for indirect or consequential damages related to product use, delays, or denied returns.
Thank you for choosing Iron Root Enterprises. We value your trust and look forward to serving you again.